Service built by the engineers, not the sales team. Each of our services are designed and delivered on Quality of Service
and backed by the quality of our Customer Service.


Surge is an internet service provider, providing Internet services in South Florida, Puerto Rico and the Virgin Islands. Our offerings are tailored to the needs of our clients. We solve your high-tech problems with unique solutions. We deliver on our products, customer service and experience.

We believe in Net Neutrality. We believe in a Free Market.

Four years ago we started by delivering high-speed Internet to underserved areas of the United States. Areas that were left in the dark ages by their providers. Customers there were signed up and forgotten. We decided that it was time to introduce our brand and products to our home market.


Wireless Providers



Response Time


Happy Subscribers




Gigabytes of Data
per month


Below are our standard packages.
Contact us to have any of these packages adjusted to better suit your needs.

  • Starter Promo Residential Only
  • Free*for 18 months
    Limited Areas - contact us for details
  • 5 Mbps Download
  • 1 Mbps Upload
  • 50 Gb Bandwidth
  • Phone Support
  • Basic Residential or Business
  • $79for 24 months
    all areas with Surge Coverage
  • 40 Mbps Download
  • 5 Mbps Upload
  • 250 Gb Bandwidth
  • On Site Support
  • Pro Residential or Business
  • $99no contract
    limited areas - contact us for details
  • 100 Mbps Download
  • 20 Mbps Upload
  • Unlimited Bandwidth
  • SLA Based Support

Is your starter promo really free?

Yes. You pay a flat install fee and then after that you pay absolutely nothing per month. It's available in limited areas and quantities so act fast. Contact us to see if you qualify. Use the contact form below and we'll get back to you right away.

Which plan is right for my home or business?

Some of us work at home and some of us live at work. We make it simple. Both business and residential get the same plans. If you've got 2-5 users go for our Basic Plan, its 40Mbps! If you're running a large office, sharing your WiFi with neighbors or have a full house then consider our PRO plan. Just remember the plans on this page were designed to be a starting point. Reach out to us and we'll remove, add or redesign our plans to solve your problem.

Will I be able to stream?

We recommend our Basic and Pro packages for streaming. The Starter package will be able to watch basic videos such as Youtube and Facebook videos but is not meant for use with NetFlix, HULU or other streaming services.

Do you have a store or office?

Our offices are located in downtown Miami, FL and Charlotte Amalie, St. Thomas. We do not operate a retail store, payment center or any customer walk-in locations. All transactions are handled via our customer portal.

How do we get started?

Residential or Business Customers

1. Contact us via the contact form below or send an email to sales@surgebroadband.com Don't forget to check your details. If you make a mistake we might not be able to contact you!
2. Once we've answered your initial questions. Our sales engineers will confirm service availability and arrange a site survey if necessary.
3. Once you're ready our technician will get you connected.


Touch Away

Getting help doesn't have to be painful, we're just a touch away.

Network Status

Real time network, tower and device status keeps you informed.

Account Info

Need to know your IP address? Service Speed? No problem, it's all in app.

Support Messenger

Got questions, create a help ticket right from your phone. We'll reply in app.


With push notifications we keep everyone simultaneously updated.

Download Now

Get in Touch with Us


Want to know more? We're here to answer your questions. Drop us a line below. Your messages will be securely delivered to our sales team.